Live Support Center is a professional customer service solution. Having a professional live support system on your website gives more credibility to it. Your website visitors trust you and your website when they can talk to you live. Good live support is something that a professional website needs.
Implementation: PHP 5, AJAX, MySQL.
Any customizations for this system to meet your individual needs can be done upon request.
Test Mode: Live Support Center Administration.
Login: test
Password: test
NOTE: Please contact me about purchase regarding installation and site integration instructions. |
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| BRIEF DESCRIPTION: Live Support Center is professional customer service solution. Good live support is something that a professional website needs. Implementation: PHP 5, AJAX, MySQL |
 Front-end:
 | Optional displaying employee's photo, job postion and other info so user is fully informed who he is talking with; | | | Indication when employee is typing a message | | | Ability for users to set their individual message styles like fonts and backgrounds | | | Stripping possibly dangerous tags from messages, allowing others | | | Optional sound alert for incoming and outgoing messages |
Administration:
| | General: manual and automatic control of employee status to show on public side (online/away/ext.away/offline), indication when user on public side is typing a message | | | Management of employees, users, cities, headqurters, global settings, look-n-feel,privacy policy and license | | | Conversations History: tracking, search, selective batch dump to text files and/or delete. | | | Optional sound alert for incoming and outgoing messages |
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